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What is the most important factor driving group effectiveness? Is it strong leadership, a clear vision, or well-defined roles? Perhaps the key is stable team membership, adequate resources, or incentives and recognition? A Harvard study on the question found a surprising answer — none of the above. In fact, the most important factor was the amount of help that team members gave each other. Teams that focus on giving contribute to building great organizations. Wharton management professor Adam Grant succinctly drove home the point in his article on the subject: “If you want it, go and give it.”

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